Contents

Fig. 1: Retail telco market revenue growth rates by segment

Fig. 2: Total Telco market revenue by services

Fig. 3: Total Telco market revenue by services (NZ$m)

Fig 4: Mobile forecast

Fig. 5: Percentage of survey respondents rating a factor between 4 and 5 on a scale of 1 (not important) – 5 (very important), when deciding their next mobile service purchase (multi-year comparison)

Fig. 6: In general, do you expect to spend more, less, or about the same for your mobile phone service in the future?

Fig. 7: What is the main reason you are thinking about changing your mobile phone provider?

Fig 8: Fixed Broadband forecasts

Fig 9: Retail telco revenue market shares

Fig. 10: Do you expect to switch home broadband providers?

Fig. 11: What is the main reason you are thinking about changing your home broadband provider?

Fig 12: UFB Households and businesses able to connect in 000’s

Fig 13: Monthly broadband data consumption per connection on Chorus network

Fig 14: Total UFB mass market fibre uptake by plan type

Fig 15:  Would you consider purchasing your home broadband service and your electricity or gas services from a single supplier if it meant you only had a single bill?

Fig 16:  How much of a discount would the utility need to offer on your home broadband bill to make such an offer attractive?

Fig 17:  In the future, will you take up or switch to a fixed wireless home broadband service if it becomes available?

Fig 18:  What advantages do you think 5G fixed wireless has compared to fixed broadband?

Fig 19: What disadvantages do you think 5G fixed wireless has compared to fixed broadband?

Fig 20: How much cheaper than your home broadband service would a fixed wireless connection have to be to make fixed wireless attractive?