Market Outlook

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    October 22, 2020

    Australian Pharmaceutical Expenditure Dashboard

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  • October 7, 2020

    WAAAX vs FAANG : ASX Technology Dashboard

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    This report demonstrates the relative maturity and scale of the FAANGs versus the WAAAXs
  • September 24, 2020

    Australian Advertising Market Outlook 2020: COVID-19 impact will [...]

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    The story of the year is obviously the impact of COVID 19 and the associated economic slowdown. The -6.8% decline in FY20 AdEx will, among other things, hasten the trend to digital advertising.
  • September 15, 2020

    European mobile in Q2 2020: Sounding a more cautious note

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    Service revenue growth in the major European markets worsened by 3.5ppts this quarter, as a loss of roaming, prepay, and business revenues hit almost all operators. The UK was hardest hit as prepay and out-of-bundle usage was offloaded to Wif-Fi, and there was an accounting drag as a consequence of the ending of the relationship between O2 and Carphone Warehouse. Conversely, performance in the Italian market was almost flat as prepay usage was up and there was a degree of reprieve from competitive pressures from Iliad. Elsewhere, the French market was hard hit by the loss of inter-continental roaming as far back as February as China began to shut down but other fundamentals appear to be robust. In Germany, O2’s revenue trend was hardest hit but it maintained its strong net adds momentum. While the lockdown provided a break from ‘a very intense promotional environment’ in Spain, that intensity resumed as soon as lockdown lifted with particularly compelling converged bundle offers from Vodafone and Yoigo.
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  • September 8, 2020

    Surging online retail in the UK- Record growth during lockdown

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    The reopening of the high street from 15 June came as welcome news for businesses which had seen sales decimated since lockdown was enforced on 28 March. However, even as restrictions eased, shoppers stayed away, with high street footfall across the UK down by 48% in July year-on-year
  • August 27, 2020

    New Zealand Telco Market Outlook

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    We anticipate a negative-growth telecommunications market over the next few years, with broadband growth offset by declines in mobile and fixed voice.
  • August 25, 2020

    UK mobile market in Q2 2020 – Recovery interrupted

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    The sector was hit harder than expected by COVID-19 with service revenues declining by 7% overall vs a decline of just 1.6% in the previous quarter. Many telecoms operators across Europe have become more negative on the near-term outlook than they were a couple of months ago with full year guidance now downgraded by almost all players
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  • August 24, 2020

    UK broadband, telephony and pay TV trends Q2 2020 – Things [...]

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    Consumer broadband, telephony and pay TV market revenue growth plummeted to -6% in Q2 (from -2% in Q1), with all of the ‘big 4’ operators’ revenue growth taking a substantial hit. The reduction in premium sports channel revenue was by far the largest factor, with there being some other lockdown-related negative factors, such as the opportunity cost effect of extra services offered for free by the operators to help their customers during the crisis
  • August 6, 2020

    The New Era of Voice Commerce: Be in It to Win It

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    The rise of voice technology is transforming the way we consume information and make purchases, giving customers the option to engage in a hands-free and seamless shopping experience.  
  • July 30, 2020

    Australian Telecommunications Market Outlook

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    We anticipate a negative-growth telecommunications market over the next few years, with slow growth in consumer revenues being offset by declines in the enterprise market. In 2020, we expect COVID19 to have a negative effect on both consumer and enterprise revenues as economic activity declines.  
  • July 2, 2020

    UK broadband, telephony and pay TV trends Q1 2020 – No foot [...]

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    Market revenue growth plummeted to -2% in Q1 2020, with a lack of premium sports pay TV revenue the biggest factor
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  • June 17, 2020

    European mobile in Q1 2020 – Robust until recession

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    European mobile service revenue growth strengthened very slightly to -0.3% this quarter but, with many positive and negative factors at play, it would be wrong to conclude that we evidenced a convincing improvement in momentum
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  • June 10, 2020

    Netflix – Looking towards 2025

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    Netflix had an excellent first quarter in 2020 with the tail end encompassing lockdown and likely eliminating churn, as usage exploded
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  • June 9, 2020

    Trends shoring up – UK mobile market in Q1 2020

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    The slow recovery in UK mobile continued this quarter with a 1ppt improvement in service revenue trends
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  • June 2, 2020

    Australian Consumer Behavioural Survey – 2020 Part 2: Emerging [...]

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    This survey report on working from home is the second of three reports based on a behavioural change survey conducted by Venture Insights and commissioned by NBN Co (completed 28th April 2020).
  • May 27, 2020

    Australian Consumer Behavioural Survey – 2020 Part 1: Working [...]

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    This survey report on working from home is the first of three reports based on a behavioural change survey conducted by Venture Insights and commissioned by NBN Co (completed 28th April 2020).
  • May 12, 2020

    COVID-19 games industry update – Resilient and (mostly) on [...]

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    Consumer demand for games and consoles has surged during lockdown. Sales are on track for the best year ever, while games production has been resilient, with studios and platforms adapting quickly to distancing and working from home  
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  • May 6, 2020

    Imperative to improve self-service customer experience channels

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    Venture recently undertook a one-month CX benchmarking study across 10 ANZ operators, analysing three CX channels (IVRs, Web and social)
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  • April 27, 2020

    COVID-19 and the ANZ Telco market

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    The lasting impact of the crisis on the Telco market will depend on its effect on the overall economy
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  • April 7, 2020

    Baby steps to recovery – European mobile in Q4 2019

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    European mobile service revenue growth improved by 1ppt to -1.2% primarily as a consequence of diminished competitive intensity in France. Trends elsewhere were largely flat
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  • April 3, 2020

    UK mobile market in Q4 2019 – Trends steady, mixed outlook

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    The UK mobile market was steady this quarter at around -2% ahead of out-of-contract notifications hitting from February
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    March 27, 2020

    UK Radio and online audio – The resilience of broadcast

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    Broadcast radio has maintained its reach and listening time over the past decade: younger people listen less than before, but this is made up for by an ageing population
  • March 13, 2020

    UK broadband, telephony and pay TV trends Q4 2019 – Shrinki [...]

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    Market revenue growth dipped to below zero in Q4 2019, as pricing pressures bite and smaller players gather share
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  • March 9, 2020

    Webscale Playbook: Apple

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    Apple has come far since its inception in 1976. It has progressed from selling user-friendly computer systems (Macintosh, iMac) and portable media players (iPod), to become a dominant force in mobile devices, starting with the launch of iPhone in 2007. In August 2018 it became the first-ever public company to breach the US$1 trillion mark by market capitalization. In fact it is the ‘iPhone’, touted as the pioneer of the smartphone revolution, that has significantly helped Apple in its journey to trillion-dollar valuation. The popular device, which dethroned the likes of Nokia and Blackberry back then, continues to be Apple’s bread and butter, and accounts for more than half of its overall revenues (54.7% in FY2019).

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