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    December 6, 2016

    The Internet of All Things – Towards the Hyper-connected Wo [...]

    The Internet of Things offers enormous opportunities for Australian organisations to be pioneers in the convergence of operational and information technology. Many organisations across different industries are now realising value in a hyper-connected world. We discuss the nature of the Internet of Things, the current and future adoption rates amongst both consumers and industries, the challenges and issues associated with device uptake as well as the future of the Internet of Things.
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    December 5, 2016

    Property classified marketplace

    This is the second of three reports in our annual review of vertical marketplaces (classifieds), focused on property, and follows Vertical marketplaces overview and recruitment classified outlook [2016-116]. Stamp duty reforms and the impact of the Brexit referendum triggered a -10% fall in UK residential property sales between April and October 2016 and the consensus among estate agents and commentators is that the property slowdown will continue into 2016/17 as buyer confidence recedes. As a result, we expect UK property classified advertising to slip into decline in 2016/17 driven by losses in print, while online advertising growth will slow to low single digitsIn the online market, while Rightmove continues to deliver outstanding financial results from its simple listings model, we believe that a new phase of innovation is imminent. Consumers are demanding enhanced services through data and personalisation, and there is clear potential for virtual/augmented reality and artificial intelligence to disrupt the market in the longer term.  
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    November 30, 2016

    UK digital ad forecast 2016-2018

    The UK digital ad market has been resilient in the immediate aftermath of the Brexit vote, and set to reach ¬£10 billion in annual value by early next year. Growth is likely to remain strong even in the face of a possible economic slowdown next year, thanks to continuing growth of ecommerce and online media consumption. We expect media budgets to come under pressure, and this could be to the advantage of digital, which often provides better attribution of short term return on investment; we could see a ‚Äúflight to attributability‚ÄĚ. Within digital, growth is concentrated on video, social in-feed and search advertising on mobile, while desktop display is in decline: 2016 will be the first full calendar year when digital desktop ad spend is down year-on-year in the UK. Of this growth, Google and Facebook account for close to 90%, thanks to their leading offerings in the fastest-growing categories.

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    November 28, 2016

    Vertical marketplaces overview and recruitment classified outlook

    Our annual review of vertical marketplaces (classifieds) is presented in three reports, with the first providing a summary of the key macro trends, technological developments and spending outlook for the total UK classified advertising market followed by a detailed analysis of recruitment marketing; we will look at the property and auto verticals separately in two upcoming publications. Overall, we believe that the UK classified market is poised for a period of sustained innovation as the print to digital transition matures and incumbents search for new revenue streams induced by slowing digital revenue growth and consumer and client demand coupled with increasingly applicable emerging technologies. Across the three verticals we identify voice, video, virtual and augmented reality, user-generated content; and, critically, Artificial Intelligence as potentially disruptive forces. In terms of macroeconomic drivers, we observe that the Brexit referendum has had a minimal impact thus far but believe that economic uncertainty around the terms of the UK’s departure from the EU will prove a significant dampener on revenue growth in the next two years. In recruitment, the jobs market remains in growth despite the initial shock from the referendum and the recruitment industry continues to grow its revenues, up 2% in 2016 by our estimates. However, recruitment advertising spend itself was down -1% in the first half of this year reflecting the saturation of the online market as the print to digital transition reaches its latter stages; online now accounts for 76% of recruitment spend. The pay per listings model of traditional job boards appears increasingly outdated and in the future we believe that recruitment advertising services’ main value will lie in collecting and organising job seeker data rather than charging for advertising space, a view corroborated by Microsoft’s $22.6bn acquisition of LinkedIn announced in June. Meanwhile, the online jobs aggregator Indeed continues to build its revenue share while print brands’ digital revenues fell in both 2015 and H1 2016.

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    November 18, 2016

    Snappy birthday: Snapchat’s IPO

    ¬≠¬≠¬≠¬≠Snap‚Äôs IPO is reportedly pressing ahead as expected, suggesting a remarkably early maturity for the company‚Äôs advertising business model. Snapchat creatively adapts the tried and true TV advertising formula, focusing on content, context and audience affinity ‚Äď this goes against the grain of digital advertising and could unlock new brand budgets for online. After an IPO, Snap‚Äôs founders would have the freedom to expand their platform with new content, distribution channels and even devices.

  • November 16, 2016

    Marketing and measurement in the digital era

    Digital consumption has generated a lot of data in marketing and media and a huge variety of new opportunities for marketers‚ÄĒbut insights and intelligence are not growing as much as data points, as a culture of short termism prevails. We recommend the linking of audience measurement and consumer behaviour data, but the industry lacks both standards and trust, while the still-immature digital marketing supply chain poses problems for data integrity. The new data economy has also precipitated a new war for talent, with marketing, media and publishing competing with technology, finance and other industries to attract the best quant and science brains to transition the creative sectors.

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    November 16, 2016

    The changing face of the data centre – Enabling digital tra [...]

    Driven by digital disruption, service innovation is going into overdrive as global and local players compete for a share in Australia’s fast growing data centre market. As Australia’s appetite for everything digital grows, the role of the data centre undergoes transformation from a passive hub to an enabler of innovation. We discuss the key areas of growth within the data centre market and how they are likely to change amidst continual disruption.

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    October 13, 2016

    Brexit and UK internet privacy

    Personal data is the fuel of the digital age and the UK is a top producer due to deep internet and ecommerce usage. The EU’s General Data Protection Regulation (GDPR), a key plank of the Digital Single Market (DSM), will directly apply in May 2018, before the date of Brexit in 2019. Upon Brexit, GDPR adoption would ensure easy certification by the Commission for data transfers outside the EU, giving companies another reason to stay in the UK.

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    October 12, 2016

    Google devices: leading the charge to consumer AI

    Google’s recent hardware launch event was a confident assertion of an AI-led future where Google’s services are present for everyone, everywhere With Google’s Assistant central to them, devices like the Pixel phone and Google Home smart speaker put pressure on Samsung, Apple and Amazon. If Google’s AI push is successful, it will evolve and strengthen the company’s role as a gatekeeper to content and services, fundamentally reshaping search marketing.

  • September 29, 2016

    A Room With A Vui: Voice and Amazon Alexa

    Amazon’s smart Echo speakers are coming to Europe, powered by a voice-controlled intelligent assistant, Alexa. Echo is thought to have found surprise success in the US. Alexa is best thought of as the most complete Voice User Interface (VUI) on the market. We expect VUIs to supplant graphical user interfaces for a variety of use-cases, in the home, on the move and in the car. Competition in this area is increasing. Alexa is being positioned as the Android for voice, moving beyond devices made by Amazon in an attempt to jumpstart adoption, and with developers building services on top of Alexa’s core voice platform.

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    September 28, 2016

    Clash of the retail titans: Amazon vs Walmart

    The battle in the US between Amazon, ecommerce giant, and Walmart, the retail titan, reflects the changing face of US retail as online drives growth. Amazon, the everything store, innovates on marketplace, warehouse and logistics, and customer tools like Prime, while Walmart fortifies in-store and builds on its strengths. Walmart cannot overtake Amazon online, but it can defend its position as the largest US retailer as Amazon drives an ecommerce future for retailing.

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    September 14, 2016

    Untapped not tapped out -The over 50s -­ systemic consumption an [...]

    More than one third of the UK population is over 50 (over 23.6 million people) and this cohort is projected to keep¬†growing. They account for substantial wealth, assets and expenditure. Over 50 consumers are more urban, educated,¬†and tech-¬≠‚Äźsavvy than the over 50s of previous generations.¬†Given their outsize impact on the economy, influence on social trends and opportunity for brands, we believe the¬†marketing industry underappreciates the diversity of over 50s, and their differentiated requirements.¬†The key group in terms of potential in growth, wealth, expenditure and digital adoption are the 50-¬≠‚Äź65s: they are¬†neither their children nor their parents.
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    August 4, 2016

    BT Q1 2016/17 results: Not shabby

    BT Group’s revenue growth was roughly unchanged in the quarter at 0.4%, with continued strong consumer growth mitigated by regulated and structural challenges in the rest of the Group.

    Both broadband and superfast broadband adoption is slowing, but BT is compensating with improving market share for the former, and the prospect of further uplifts from ultrafast for the latter.

    Regulatory uncertainties are likely to continue to weigh, with the current Openreach debate to be closely followed by the not-exactly-unimportant issue of copper and fibre pricing/regulation from April 2017.

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    July 18, 2016

    Mobile Google: beyond the smartphone

    Google‚Äôs recent product updates and upcoming features aim for as many users on as many platforms and devices as possible ‚Äď a return to strategic form.¬†The company has a dual approach: using Android as a mobile trend-setter while also devising new ways for users and developers on other platforms to use Google services.¬†The reach provided by these initiatives will help Google‚Äôs machine learning algorithms to better understand and predict user intent ‚Äď the cornerstone of the company‚Äôs ad business.

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    June 27, 2016

    Parents and their children online

    Cinema, TV and VOD services share the same ratings regime in the UK, giving parents confidence they can discern content unsuitable for their children. Risks to children of being exposed to unsuitable content and advertising multiply on the ‚Äėopen‚Äô internet.
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    June 22, 2016

    Consumers and digital marketing – Challenges and tensions a [...]

    UK digital advertising will grow beyond ¬£10 billion by 2018 by our estimates, representing more than half of all advertising spend and delivering the most advanced large advertising market in the world on a per capita basis. Nevertheless, we see critical issues in digital marketing that are frequently acknowledged, but hard to fix. At the heart of our hypothesis is the view that the marketing industry ‚Äď brands, agencies and media ‚Äď has focused on technology and efficiencies at the expense of consumer experience and distinctiveness.
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    June 6, 2016

    UK broadband, telephony and pay TV trends Q1 2016

    TV viewing has one reliable, long term trend: programme genres are watched by consumers at predictable life stages and ages.At a high level, there has been little manipulation of the balance of genres being broadcast. But amongst the sub-genres, editorial optimisation has resulted in an uptick in actual viewing. As the core viewing age of linear television rises, there is an opportunity for broadcasters to leverage this to create the most desirable schedule for their available audience by daypart; with genres that transcend demographics when younger viewers tune in.

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    June 2, 2016

    Amazon Video Direct: self-publishing for videos

    Amazon‚Äôs newly launched open video hosting service, Video Direct, will appeal to creators of ‚Äėprofessional‚Äô videos by offering them a new platform and monetisation options.¬†Amazon‚Äôs attractiveness to video creators resides mainly in the prospect of earning a portion of subscription fees from millions of Prime members.¬†While Video Direct might not become a huge business for creators, this move cements Amazon as a media platform and risks hurting YouTube.
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    June 1, 2016

    New VOD rules in the EU Digital Single Market

    The Commission proposes to require VOD services to implement a 20% share of EU works in catalogues, which Netflix already largely meets. More impactful is the EU’s proposal for OTT SVOD services to provide access to the home service when subscribers travel in the EU, benefitting the UK’s 14 million subscribers. TV broadcasters, which observe a 50% EU works threshold in their linear programming served on TV platforms and online players, will be able to opt-in to portability.
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    May 26, 2016

    Google Home takes on Amazon Echo

    Google Home will compete against ­­­­Amazon’s Echo in the contest to supply voice-activated home hubs to US homes.Google claims Home is better at voice-based search due to its superior capabilities; pricing is unknown, but is likely to be at par with Echo ($179).Prime, Fire devices and media services are competitive advantages for Amazon in the US that will make it hard for Google Home to succeed there.

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    May 18, 2016

    Novel disruption for consumer books

    Consumer book sales look unusually resilient in the context of the extreme changes in other print media sectors, newspapers and magazines, over the past decade. Ebook and ecommerce sales have offset the high street sales decline, although the declining number of retail outlets casts a long shadow over the future of discovery. New options for authors, particularly self-publishing ebooks, threaten the existing funnel of authors to publishers, but could also be a new source of talent.

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    May 3, 2016

    Content marketing online in Europe to 2020

    Paid placements for content marketing online in Europe will increase by 186% from 2014-2020, to over ‚ā¨2 billion. It is a particularly exciting area for premium publishers, who can leverage their content expertise to reverse the flight of ad money to lower-cost properties. Almost all are developing creative content offerings to capture this value. Metrics and measurement, disclosure and cost remain as challenges for content marketing online, but growth is strong due to high commitment to spend from advertisers.
  • May 3, 2016

    Internet trends: Mobile engagement from babies to boomers

    While internet and device penetration among younger age groups are approaching saturation, the over 55s have seen an explosion in smartphone adoption, up 83% year-on-year, expanding opportunities for monetisation. More than 50% of ecommerce transactions are now through mobile. Smartphones widen the scope for anytime anywhere mcommerce events and larger-screened phones and tablets facilitate high value transactions. Internet advertising continues to grow quickly, display faster than search and classifieds. Online advertising spend in H2 2015 grew 14% year-on-year to just over £2 billion and the rise of mobile ad spend is dramatic.
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    April 20, 2016

    Inside Facebook’s ad machine

    Facebook is extending its lead over rival Google in the fast-growing market for mobile display advertising, helping publishers solve the dilemma of mobile content discovery. Facebook’s success with advertisers is enabled by a mobile-centred data platform with unparalleled capabilities to profile users and identify them across devices and online properties. Strategic investments in online video, messaging, and virtual reality all bode well for the future of Facebook’s ad business, although regulatory uncertainty on privacy looms on the horizon.