COVID-19 drives digitisation in disability support

COVID-19 drives digitisation in disability support

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• A significant milestone event occurred in the fourth quarter of 2019 / 2020 year.  After seven years the NDIS is now available to 100% of all eligible Australians regardless of where they live. Availability of 100% is up from 97% a year earlier and now includes remote areas such as Christmas Island and Coco Islands. The total number of active participants to 30 June 2020 has reached ~390,000, up from ~286,000 a year earlier. We anticipate the total number of participants of ~460,000 will be achieved over the next four quarters.

The sector embraced the COVID-19 pandemic including encouraging participants to identify their essential supports and use their funding flexibly to meet their critical needs. Plans were amended quickly were required to support this flexibility. Plan amendments included participants accessing low-cost assistive technology of up to $1,500 (e.g. smart devices) to help ensure the continuity of NDIS funded supports (e.g. therapy and social participation). • The sector remains highly fragmented with around ~14,900 active providers (~12,400 to 30 June 2019). Payments received by participants reached around $16.1 billion (up from $10.3 billion in the prior year), with an average payment of $50,800 to each active participant. Access decisions are now made within 10 days on average, being 4 times faster than a year ago. • Venture Insight will publish its NDIS update report in the coming weeks.  If you wish to receive this report free please register your interest below. In the meantime, you can click the “View tracker” button below to access key NDIS statistics in our NDIS performance tracker.
 

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