Australians increasingly online for health and wellbeing services
The Morrison Government welcomes new research released today showing that the health and wellbeing of Australians is increasingly supported by digital services.
Conducted by Venture Insights on behalf of NBN Co, the research shows that while lifestyle habits have shifted dramatically as a result of the COVID-19 pandemic, the access Australians have to broadband has played a significant role connecting people to each other and to essential services.
The survey found that almost half (48 per cent) of survey respondents who had a medical consultation in the past two months have had a telehealth consultation, while the number of respondents 65 and over saying that their household has accessed telehealth services doubled from one in eight (13 per cent) to one in four (27 per cent). Around two thirds (63 per cent) of all respondents said they are now open to more frequently using telehealth services after COVID-19.
Communications Minister Paul Fletcher said the research demonstrates the critical role of the National Broadband Network (NBN) in boosting the nation’s productivity, connectivity and social cohesion. “The research supports the decision by NBN Co to offer higher bandwidth NBN connections to Australian GP clinics at no extra cost during the pandemic, allowing them to provide more services by telehealth,” he said.